[{"data":1,"prerenderedAt":78},["ShallowReactive",2],{"CookieConsentModal_PowhyziZDBT1zSRXZPF4TZtvUyKPz4wXDunSxAjYU":3,"info":14,"$7GhbF9hkDe":40,"newsletter-airports":70,"FooterContact_iXvQAfzL97vvGiniABnWNWZIxQEo9TjGGgPhyTVik":71},["Island",4],{"key":5,"result":6},"CookieConsentModal_PowhyziZDBT1zSRXZPF4TZtvUyKPz4wXDunSxAjYU",{"head":7},{"script":8,"link":12,"style":13},[9],{"tagPosition":10,"innerHTML":11},"bodyClose","window.__handleCookieConsent=(type)=>{document.getElementById('cookieConsentModal').style.display='none';setTimeout(()=>{const version=1.2;const timestamp=Math.floor(Date.now()\u002F1000);const rbcs={v:version,t:timestamp,};rbcs.f=1;rbcs.p=type==='all'?1:(document.getElementById('rbtc_p')?.checked?1:0);rbcs.a=type==='all'?1:(document.getElementById('rbtc_a')?.checked?1:0);rbcs.all=!!(rbcs.f&&rbcs.p&&rbcs.a);try{localStorage.setItem('rbcs',JSON.stringify(rbcs));}catch(e){}window.dispatchEvent(new Event('cookie-consent-answered'));},100);};try{const cookieConsent=localStorage.getItem('rbcs');const isUserBot=(navigator.webdriver||\u002F(bot|crawler|spider|pagespeed|lighthouse|AhrefsSiteAudit|AhrefsBot)\u002F.test(navigator.userAgent));if(!isUserBot&&(!cookieConsent||JSON.parse(cookieConsent).v\u003C1.2)){document.getElementById('cookieConsentModal').style.display='block';}}catch(e){console.error(e);}",[],[],{"allPages":15},[16,24,32],{"id":17,"topic":18,"page":19,"meta_description":20,"html":21,"picture_cloudinary":22,"ts":23},184,"Terms and conditions","terms","Read Rolfs Tours’ U.S. Terms & Conditions: bookings, cancellations, traveler responsibilities, refunds, dispute resolution, and your rights.","\r  ROLFS TOURS – U.S. TERMS &amp; CONDITIONS\r\r  Responsible company: Rolfs Flyg &amp; Bussresor AB, Swedish org. no. 5562531540; IATA 80212904 (“Rolfs,” “we,” “us”).\r  Website: www.rolfstours.com • Contact: Rolfs Flyg &amp; Bussresor, Hjalmar Brantingsgatan 1, 417 01 Gothenburg, Sweden, email contact@rolfstours.com, phone 1-800-671-2510.\r  Effective date: August 25, 2025\r\r  \r    1) Scope, acceptance, eligibility\r    These Terms apply to bookings by U.S. residents for travel services we organize or sell, including packages combining flights with hotels and excursions. By booking, you accept these Terms for yourself and everyone on your booking.\r    No sales to certain U.S. states. We do not accept bookings from residents of California, Florida, Washington, or Hawaii. You represent that each traveler’s primary residence is not in CA\u002FFL\u002FWA\u002FHI. We may cancel and refund (less unrecoverable third-party costs) any booking that we reasonably determine violates this restriction.\r    Note: These U.S. Terms are separate from your Swedish SRF-based terms, which continue to apply to Swedish customers.\r  \r\r  \r    2) Roles and definitions\r    Package: a prearranged combination of at least two travel services sold at a total price.\r    Supplier: an airline, hotel, ground operator, cruise line, or excursion provider.\r    Merchant of Record (MOR): the party that charges your card for a specific component (e.g., an air ticket).\r  \r\r  \r    3) Pricing &amp; advertising (U.S. DOT compliance)\r    \r      Total price: Any advertised or displayed price for air travel (or a package including air) is the total price you pay, with mandatory taxes\u002Ffees included. Optional services are not pre-selected at checkout.\r      Post-purchase price increases: After you pay a deposit or the full amount, we will not increase the price, except for increases in government-imposed taxes\u002Ffees, and only if you gave written consent before purchase (we will present an e-signature consent if ever applicable).\r      Currency: Quotes are in USD unless stated otherwise; your bank may apply FX or international fees.\r    \r  \r\r\r  4) Booking, deposits, and final payment\r  \r    Deposit: The deposit amount is trip-specific and will be displayed during the booking process and on your confirmation; unless stated otherwise, deposits are non-refundable because we immediately commit funds to third-party suppliers on your behalf.\r    Final payment: Due on the trip-specific timeline shown at checkout and on your confirmation.\r    Traveler information: You must promptly review confirmations and ensure names exactly match passports; airlines\u002Fsuppliers may charge for corrections.\r    Card charges: Your card will be debited at the time of booking for deposits and at the time of final payment for any remaining balance, unless otherwise displayed during checkout.\r  \r\r\r  \r    5) Your changes and substitutions\r    \r      Name or itinerary changes after ticketing are often treated as cancellations\u002Frebookings by airlines and may require paying fare differences and fees.\r      Transfers: You may transfer your booking to another traveler who meets all conditions; we may charge reasonable transfer fees limited to our actual costs.\r    \r  \r\r  \r    6) Your cancellation\r    \r      Trip-specific policy: Unless otherwise stated at checkout\u002Fconfirmation, the cancellation schedule for your itinerary forms part of your contract and governs any refunds\u002Ffees.\r      Airline taxes\u002Ffees: Refundability of ticketed components follows the airline’s fare rules and U.S. law; where DOT requires a refund, we will comply (see §8).\r    \r  \r\r  \r    7) Our changes or cancellations\r    \r      General: We may modify itineraries when reasonably required (e.g., schedule changes, safety, supplier issues) and will notify you promptly.\r      No minimum participants: For U.S. customers we do not cancel departures due to low enrollment.\r      Force majeure: We are not liable for nonperformance caused by events beyond our reasonable control (e.g., war, strikes, severe weather, natural disasters, public-health events). If services cannot be provided, we will seek refunds\u002Fcredits from suppliers and pass through any amounts we recover.\r    \r  \r\r  \r    8) Airlines, significant changes, and refunds (DOT rules)\r    \r      Operating carrier disclosure: Where a flight is “operated by” another carrier, we will disclose the operating carrier on the first display and again at purchase.\r      Cancellations or significant changes: If an airline cancels your flight or makes a significant change and you reject the alternatives, a prompt refund is required. If we were MOR for your air ticket, we will issue the refund within 7 business days for card payments or 20 calendar days for other payments, consistent with DOT rules. If the airline was MOR, we will assist you in obtaining the refund under DOT requirements.\r    \r  \r\r  \r    9) Traveler responsibilities (passports, visas, health)\r    You are responsible for passports, visas, vaccinations, COVID\u002Fhealth measures, timely check-in, and compliance with entry rules. We are not liable for denial of boarding\u002Fentry due to your documentation.\r  \r\r  \r    10) Insurance\r    We strongly recommend travel insurance (trip cancellation\u002Finterruption, medical, baggage, evacuation). If we sell insurance to U.S. residents, we do so under a properly licensed arrangement; otherwise we may refer you to licensed providers. (We are not the insurer; claims are handled by the insurer per policy terms.)\r  \r\r  \r    11) Supplier terms and optional excursions\r    Many services are provided by independent Suppliers subject to their own terms, conditions, and liability limits (including airline treaties). Optional, locally purchased excursions are not part of your package unless expressly stated.\r  \r\r  \r    12) Sanctions &amp; embargoes (OFAC)\r    Bookings by or for sanctioned persons, or involving destinations\u002Fservices prohibited to U.S. persons (e.g., tourist travel to Cuba) will be canceled. You are responsible for ensuring your travel is authorized under U.S. law (e.g., an OFAC general or specific license).\r  \r\r  \r    13) Accessibility &amp; special assistance\r    We welcome customers with disabilities; please tell us your needs before booking so we can confirm feasibility with Suppliers. Accessibility standards vary by country; some sites\u002Fvehicles may be inaccessible. We may require a companion if necessary for safety.\r  \r\r  \r    14) Conduct; damage; chargebacks\r    You must follow lawful instructions from our staff\u002FSuppliers and local laws; you are responsible for damage you cause. Please contact us before initiating a card chargeback so we can resolve any issue quickly; this request does not limit your chargeback rights under card-network rules or applicable law.\r  \r\r  \r    15) Indemnity (misuse\u002Fviolations)\r    To the fullest extent permitted by law, you agree to indemnify and hold harmless Rolfs from third-party claims, damages, or costs (including reasonable legal fees) arising from your breach of these Terms (e.g., misrepresenting your state of residence to circumvent §1).\r  \r\r  \r    16) Our liability (important)\r    To the maximum extent permitted by law, Rolfs is not liable for acts\u002Fomissions of independent Suppliers or for indirect, incidental, special, consequential, or punitive damages, or loss of enjoyment. Our total liability for claims other than personal injury and other than claims based on our gross negligence or willful misconduct is limited to the amounts you paid us for the affected booking. Nothing here limits liability where such a limitation is prohibited by applicable law.\r  \r\r  \r    17) Dispute resolution (arbitration, class-action waiver, mass-arbitration handling)\r    \r      Informal resolution first. Email legal@rolfstours.com with “Dispute” in the subject; we’ll try to resolve within 30 days.\r      Arbitration &amp; rules. Any dispute with a U.S. resident arising out of or relating to these Terms will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules; remote\u002Fvirtual hearings are permitted. The Federal Arbitration Act (FAA) governs this clause’s enforceability. Either party may bring a qualifying claim in small-claims court.\r      Class\u002Frepresentative actions waived. Only individual claims may be brought.\r      Mass-arbitration protocol. If 25 or more substantially similar demands are filed against us by the same or coordinated counsel, the AAA Mass Arbitration Supplementary Rules (including any fee schedules and “process arbitrator” procedures) will apply, and the arbitrator(s) may use batched proceedings, bellwethers, or sampling where permitted.\r      Opt-out. You may opt out of arbitration within 30 days after your first U.S. booking by emailing arbitrationoptout@rolfstours.com (include legal name and booking number).\r      Venue &amp; law. For U.S. residents, New York law governs except that the FAA governs arbitration.\r      New Jersey notice. Nothing in these Terms limits any rights of New Jersey consumers that cannot be waived under New Jersey law (including the Truth-in-Consumer Contract, Warranty and Notice Act, TCCWNA).\r    \r  \r\r\r  18) Notice-of-claim &amp; time to bring claims\r  \r    Notice-of-claim: You agree to send us written notice of any claim within 60 days after the trip ends (this helps us investigate and is a condition to fee-shifting below; it does not reduce statutory refund rights).\r    Time limit: Any claim must be filed within one (1) year of the trip end date where permitted by law; this does not limit claims for personal injury where a longer period is required.\r    Complaints: Complaints regarding booked services must be submitted within a reasonable time, and no later than 60 days after the relevant service or trip end, to preserve your rights.\r  \r\r\r  \r    19) Miscellaneous\r    Assignment, severability, entire agreement, electronic signatures\u002Fconsent, and no-waiver apply. We may update these Terms; the version in effect at booking applies.\r  \r\r\r\r  20) Right of withdrawal \u002F return policy\r  Travel services are not subject to the standard 14-day right of withdrawal under EU or U.S. consumer law. Accordingly, no general 14-day return policy applies to bookings with Rolfs. Refund rights are instead governed by the cancellation terms in §6 and applicable airline or supplier fare rules.\r\r","singlepage\u002Fpage_assets\u002FInformation\u002Fvillkor-paketresor_sgmxjc.jpg","2025-10-07 15:53:17",{"id":25,"topic":26,"page":27,"meta_description":28,"html":29,"picture_cloudinary":30,"ts":31},186,"General information","general-information","Essential travel info: booking, payment, insurance, visas, hotels, & special needs. Get the most out of your trip with our tips and guidance.","Booking, Tickets & Payment\rYou can book your trip via our Customer Service team, selected travel shops, or on our website. After booking, you’ll receive a confirmation together with an invoice. We don’t send separate payment receipts; instead, we’ll contact travelers if a payment becomes overdue.\rPlease check your confirmation carefully and make sure all booking details are correct.\r\rCancellations & Cancellation Protection\rIf you need to cancel, do so as soon as the reason arises and before the trip starts. Cancellations are handled by our Customer Service or our duty phone at 1-800-671-2510.\rIf you have cancellation insurance (through us or a third party), your refund will follow the policy’s terms and conditions.\r\rBaggage – Delayed or Damaged\rIf your baggage is damaged or does not arrive, report it immediately in the baggage hall at the airport. Ask airport staff for help if needed. Make sure you receive the original damage report (a PIR—Property Irregularity Report). Airlines require this document for any compensation claims. Details on liability, compensation limits, and conditions are provided by the airline and your travel insurer.\r\rFlights\rAirport check-in typically opens 2 hours before departure. Check-in usually closes 60–90 minutes before departure—always follow the times on your travel documents.\rAirlines generally try to seat passengers on the same booking together, but adjacent seats cannot be guaranteed. Where available, consider pre-selecting seats directly with the airline. Online check-in (when offered) is recommended to save time at the airport.\r\rPassports & Visas\rYou are responsible for having all required documents in order—e.g., passport, visas, certificates, and insurance—before you travel. Some countries require that your passport be valid for several months beyond your return date and that it contains blank pages; check the rules well in advance. Our Customer Service is happy to assist with the visa process at no charge.\r\rInsurance\rComprehensive travel insurance is important. Always verify what coverage you already have and what your policy includes (medical care, trip cancellation\u002Finterruption, baggage, etc.).\r\rTraveling with a Disability or Reduced Mobility\rWe want every traveler to have a great experience. Please tell us about your specific accessibility needs at the time of booking so we can plan appropriately.\rSome hotels offer accessible rooms, but public areas may still involve steps (e.g., to reception or the pool). If you use a wheelchair, contact us when you book so we can arrange assistance for boarding and disembarking the aircraft. Airlines must approve assistive devices (such as electric wheelchairs or oxygen) in advance; please inform us before booking or no later than 48 hours prior to departure so we can request approval.\r\rSpecial Requests\rIf you have requests—such as sitting near friends on the coach, dietary needs, or accessibility preferences—please let us know when booking so we can inform hotels and other partners in good time. We’ll do our best, but requests are not guaranteed and depend on availability and supplier policies. Travelers with gluten intolerance may wish to bring their own bread as a backup.\r\rTimes During the Trip\rAll times are local. Many are approximate and can be affected by various factors. Arrival times to cities or hotels are estimates and depend on traffic and weather. Ferry schedules, excursions, and meal times may change. Note that opening hours for shops, restaurants, and museums can be affected by national holidays.\r\rHotels\rOur hotels are typically good mid-range or better. Each property is classified by the local authorities, and scales vary by country. A hotel’s classification may change seasonally (summer\u002Fwinter) or after renovations; we always display the current classification.\rFor en-route overnight stays, hotels are often outside or on the outskirts of the city to offer good value, often business-style properties. On Christmas market trips, hotels are usually central and within walking distance of the markets. More details and maps for each hotel appear on our website under the specific trip.\rAccording to international practice, hotel rooms are available until 12:00 (noon) on the day of departure (sometimes 10:00), even if your transfer departs in the evening\u002Fnight or the following morning.\r\rOur Guarantees\rWe are proud to hold the highest possible credit rating, AAA, from Soliditet\u002FBisnode. We also provide the statutory Swedish travel guarantee (resegaranti) to the Rejsegarantifonden (https:\u002F\u002Fwww.rejsegarantifonden.dk\u002F).\r\rFeedback During\u002FAfter the Trip\rMany of our trips visit countries with different cultures and dining habits—please keep this in mind when choosing a holiday abroad. If something isn’t right during your trip, notify the tour staff on the spot so we can address it immediately. After you return, we appreciate you taking a moment to complete the evaluation form we send you.\r\rItinerary Changes\rChanges to the planned arrangements can occur, including shortly before departure. Examples include delayed flights elsewhere causing schedule changes, a hotel pool requiring urgent repairs, or new nearby construction affecting views. If we learn of a material change, we will notify you in writing or by phone. If the change has a decisive impact on your trip, we will offer an alternative if possible or refund all or part of the price, as applicable.\r\rTour Managers\rWe’re proud of our team of tour managers. They have the freedom to bring their own style to each departure, and their diverse backgrounds and interests create a positive variety for our travelers. You can find out who is scheduled to guide your trip on our website or by calling our office well before departure. Please note that tour-manager assignments are preliminary and may change; this does not affect the quality of the trip.\r\rExcursions\rOn many trips you can pre-book excursions if they’re not already included. Each trip page describes what’s available and how to book. Some excursions or activities require a minimum (or have a maximum) number of participants. Local regulations, weather, or other circumstances may lead to rescheduling.\r\rCustomize Your Trip\rOn many tours you can arrive before the program begins or stay on after it ends. Pre- and post-night hotel options are shown during the booking process on our website.\r\rGroup Size\rWe operate small-group tours. All departures are guaranteed, and typical group size ranges from 2 to 20 travelers, unless stated otherwise.\r","\u002Fcampaign\u002FSolresor\u002Fshutterstock_2265495795_12_wzykq9.jpg","2026-07-10 13:30:17",{"id":33,"topic":34,"page":35,"meta_description":36,"html":37,"picture_cloudinary":38,"ts":39},312,"Personal data","personal-data",null,"Privacy PolicyYour personal dataRolfs Tours collects personal data for a range of purposes, but uses that data only to communicate better with you as a customer and to make the handling of trip bookings easier. We care about respecting your privacy as a customer. When you provide personal data to us, or when we collect personal data from you, the data is processed in accordance with this privacy policy.Controller responsibilityThis privacy policy applies to services provided by Rolfs Tours. Rolfs Tours thereby holds joint controller responsibility for the personal data covered by this policy. Your main point of contact regarding personal data is, however, Rolfs Tours.Contact detailsYou can contact us at contact@rolfstours.com.Collection of personal dataPersonal data is any type of information that can be linked, directly or indirectly, to a living natural person. This includes, for example, address, name, personal identity number, email address and telephone number. It also includes, for example, booking numbers, encrypted data and various types of electronic identifiers, such as IP addresses, if these can be linked to a natural person.Hur vi samlar in personuppgifter och vilka uppgifter vi samlar inRolfs Tours collects personal data in several ways, but primarily directly from you.Data collected in connection with booking and carrying out a trip. When you book your trip at www.rolfstours.com, through an agent or in our store, we collect personal data from you in order to fulfill your order. This covers personal identity number, name, date of birth, age and gender for every traveler on the booking, and address and contact details for the lead traveler. In connection with the booking we also collect payment details for the lead traveler. If the booking includes children, we collect the same data as above for the child.If you make a booking that covers more than one person, you should make sure that everyone concerned is aware of this privacy policy and permits you to provide their personal data to us.When you travel with us we also collect information about your trip. In addition to the data mentioned above, this includes booking number, length of trip, destination and any other services you chose to use during the trip.Data collected during personal contactWe collect personal data from you when you contact us by email, telephone or in other ways. We primarily collect the personal data needed to answer your question or handle your case, such as name and booking number. Depending on how you choose to contact us, we may also collect contact details such as email address or telephone number. During personal contact we also collect any other personal data you yourself choose to provide. This may, for example, be information about health conditions, allergies or other details about you or other people on your trip or booking.Call recordingWhen you call our customer service, we record your call and keep the recording for 30 days after your return from your trip. We may also use the calls for internal training and development purposes. We therefore collect and store all personal data that comes up during the call. You have the right to request that your call is not recorded. You also have the right to request that a recording is deleted.Data collected when you subscribe to emails with inspiration and offersIf you choose to subscribe to emails containing inspiration and offers, we collect your email address so that we can send emails to you.Data collected when you use our digital servicesWhen you use our website, we collect data about your use of the service. Some of this data may be personal data, such as your IP address or booking number. We also collect data on how you navigate the service, which pages you visit, which searches you make and which travel products you are interested in.Data collected when you leave feedback on our websiteIf you leave feedback through the feedback function at rolfstours.com, you have the option of giving free-text answers. If you provide any personal data in these, we collect it.Data collected from someone other than youWhen booking, and when contacting us about various matters, one person may provide personal data about one or more other people in a travel party. We assume that whoever provides the data has the consent of all travelers to provide that personal data. If you have not made a booking yourself, but someone else has made a booking that includes you, we collect personal data about you from that person. The same applies if someone else has been in contact with us on your behalf. In order to keep your personal data up to date and accurate, we supplement and update your personal data by obtaining information from private and public registers.Handling and storage of personal dataThe legal basis on which Rolfs Tours processes your personal dataRolfs Tours processes your personal data lawfully. The same item of personal data may be processed both on the basis of performance of the travel contract, specifically on the basis of consent, or on the basis that the data is necessary in order to meet other legal obligations. This means that even if you withdraw your consent and the processing based on that consent ceases, the personal data may still remain with us for other purposes. In the main, we process your data in order to perform a contract to which you are a party, such as the travel terms and conditions, or on the basis of a legitimate interest, such as marketing purposes.Administration of your tripIn order to deliver the travel services you have ordered from us, we use your personal data in various ways. The data is used to issue tickets and travel documents, to make hotel bookings and to carry out payment for the services you have ordered. Administration of your trip also includes using your data for bookkeeping, settlement and auditing, credit or other payment card verification, immigration and customs control.Gift cardsIf you buy a gift card, or have a gift card issued to you, we handle your personal data in order to issue and administer the gift card. We use the recipient's email address or cell phone number in order to send out digital gift cards, and the purchaser's email address in order to send a copy of the confirmation. We use your name, address and telephone number in order to issue and deliver physical gift cards. We handle your payment details in order to carry out the payment. If you choose to write personal data in the message field, we collect it.Customer careWe use your personal data in order to provide you with service if you contact us with questions, comments or, for example, complaints. We use your name and booking number to identify you and your trip. We use your contact details, such as email address and telephone number, in order to contact you regarding questions and cases. We may also use all the other personal data we have collected about you in order to handle your question or case, depending on what is relevant in the individual case.Sending informationOnce you have booked a trip with us, we use your personal data to send booking confirmations, important information about your upcoming trip and offers connected to the trip. Such messages are sent to the email address provided in connection with the booking. We send information about changes, such as timetable changes and rebookings. This kind of information may be sent by email, mail or text message, or given over the phone, depending on the nature of the change and which contact details we have for you. We also send payment reminders by email and text message.Marketing and personalizationCustomer information may be used by Rolfs Tours for marketing purposes in connection with specific trips. If you have chosen to receive emails containing inspiration and offers from us, we use your personal data to send emails to you. On our websites we use information about our users for what is known as personalization. This means that we use the data we have collected about you and your use of our services to influence how the content of the website looks when you in particular visit us. This customization may, for example, mean that we save and display destinations you searched for during earlier visits to our site, and language preferences, and that we show ads and offers we believe suit you and your travel wishes. If you use Facebook or Instagram and have the same email address or telephone number registered there, we may send targeted marketing to you on the platform, or use personalization in other ways to market to you on social media.Development of servicesWe use the data we collect about our customers to develop and improve our products and services. This applies partly to our digital services, where we analyze user behavior in order to develop how we present information and offers and how we design features. It also applies to developing our products according to customers' wishes and behavior, and in order to, for example, address shortcomings or increase security. In the main, we use anonymous or anonymized data at an aggregated level for this type of analysis. However, we may also use personal data we have collected where relevant.Legal requirementsYour personal data may be processed so that we can meet obligations under laws and regulations, for example regarding security and accounting.Retention periodsWe keep your personal data for as long as required for the purpose of the processing. If you subscribe to emails containing inspiration and offers, your contact details are kept for as long as you choose to continue receiving such emails. Recorded telephone calls are kept for 30 days from your return. The same item of personal data may be stored in several different places for different purposes. This may mean that data which has been cleared from one system because it is no longer necessary may remain in another system, where it is stored on the basis of consent or for another purpose for which the personal data is still needed.Technical and organizational measures taken by Rolfs Tours for secure processing of your personal dataWe take ongoing measures to meet the principles of \"data protection by design and by default.\" We continuously evaluate the risks of the personal data processing that takes place, and take the security measures necessary to reduce those risks.Disclosure of personal dataContractual partners and IT suppliersWe use a number of different IT services and IT systems in our operations. Personal data is stored and handled in some of these. We care about your privacy and the security of your data in all such handling. Some systems are installed locally at our premises, and only our staff have access to the data. In these cases no transfer to a third party takes place. Some systems, however, are installed at the supplier, which means that we transfer personal data to the supplier. In these cases the supplier is our data processor and handles the data on our behalf and according to our instructions.Google API Services User Data PolicyWe use information supplied by Google APIs. The information we make available from Google APIs complies with the Google API Services User Data Policy and the Limited Use requirements.Internal IT systemsInternally, we handle personal data in our customer database, in our booking system, in our customer service system and in a system for data management and data enhancement. These systems exist so that we can deliver the services you have ordered from us and handle questions and customer care in connection with the performance of those services. All of the personal data we collect may be handled in these systems.Contact servicesWe use external suppliers to provide information by text message before and during a trip. These suppliers are given access to personal data in the form of telephone numbers.Suppliers of travel-related servicesIn order to provide some of the services you have ordered from us, we use subcontractors and contractual partners. It is often necessary for us to provide personal data to them so that the service can be performed.Travel agencies and digital partnersWhen you book a trip with Rolfs Tours through a travel agency or a website (digital partner) we work with to market our trips, you may provide personal data to the travel agency or website yourself. That personal data is the responsibility of, and is handled by, the respective party in accordance with their own privacy policy. Once a booking has been completed through a travel agency or digital partner, we send certain personal data to the party in question to confirm that the booking has been made. In the case of digital partners, this consists of pseudonymized data and booking numbers. These parties cannot identify you as a traveler directly from this data. When you book through a travel agency, you provide your personal data to the travel agency yourself and consent to the travel agency processing that data in its operations. The travel agency can therefore identify you, for example by means of your booking number. We are not responsible for the travel agency's handling of the personal data you have provided directly to them.AirlinesAirlines are given access to personal data about the travelers who will be flying with each airline. This covers name, date of birth, age and gender for all travelers on the booking, and address and contact details for the lead traveler. Traveler data is transferred either through the Amadeus system or directly to the airline via passenger lists, known as PAX lists.HotelsWe use hotels at our destinations, both for longer periods and for individual bookings at customers' request. Hotels are given access to the personal data needed for a booking to be made. Where applicable, this covers name, date of birth, age and gender for all travelers on the booking, and address and contact details for the lead traveler.AgentsDepending on which airline is used for the trip and which airport the trip departs from, different agents are engaged to perform services connected to the trip at the airport. This may involve check-in or baggage handling, for example. In connection with the performance of these services, the agent may be given access to certain personal data necessary in order to perform the service.Cruise linesWe arrange cruises with a number of different cruise lines. The cruise lines are given access to the personal data needed for a booking to be made. Where applicable, this covers name, date of birth, age and gender for all travelers on the booking, and address and contact details for the lead traveler. The cruise lines also often collect data directly from travelers on the cruise themselves. Each cruise line is responsible for handling the personal data you as a traveler provide directly to them.OthersIf you book other travel-related services through us, such as excursions or activities, the personal data needed to deliver the ordered service may, where applicable, be passed on to whoever is to perform the service. This may, for example, be name, date of birth, age and gender for all travelers on the booking, and address and contact details for the lead traveler.Transfers to third countriesBecause we arrange trips all over the world, some of our partners (such as hotels and airlines) are located outside the EU\u002FEEA. This means that personal data may be transferred to partners in these countries for the same purposes as described above. Regardless of which country Rolfs Tours transfers your personal data to, Rolfs Tours has an obligation to ensure that an adequate level of protection is in place for your personal data.Your rightsNecessary processing of personal data and processing based on consentProcessing of personal data that is necessary for us to perform a contract with you, for us to fulfill a legal obligation, or that is necessary in view of our legitimate interest, is permitted without consent. In order for us to collect and handle your personal data for any other purpose, however, you must consent to the processing. You give consent to the handling of your personal data when you use our services at rolfstours.com, when you contact our travel advisors, or at an agent or travel agency.Withdrawal of consentYou can choose to withdraw your consent at any time by contacting us using the contact details above. If you withdraw your consent, we will delete the personal data and cease the processing that was covered by the consent. The same item of personal data may be processed both on the basis of consent and on the basis that the data is necessary, or on the basis of other rules. This means that even if you withdraw your consent and the processing based on that consent ceases, the personal data may still remain with us for other purposes.Right to information and right to control over your dataIf you would like information about what data we have registered about you, you can apply for this in writing at the address above. You have the right to request that data about you be deleted, supplemented or corrected. You also have the right to request that the processing of your personal data be limited to certain purposes and, for example, not used for direct marketing or what is known as profiling.What happens if you do not want us to handle your personal data. There is certain personal data we have to handle in order to deliver the services and products you have requested from us. If you make a booking online yourself, this data is marked so that you can clearly see which items are involved. Should you not wish to provide such data, or should you request that we delete it, we will not be able to deliver the service or product. If you request that we do not handle your personal data for marketing or profiling, you will not be able to receive customized offers and communications from us, and some digital services may not be usable or may not work correctly in all respects.CookiesOnce you have given your consent and provide your email address to us, for example when signing up for the newsletter or when making a booking, we store a hashed version of the address in your browser for up to 365 days. A hash is a code calculated from the address. We cannot read your email address from the code, but it serves as an identifier for you as a visitor in our analytics and marketing tools, Google Analytics and Meta. It is deleted if you withdraw your consent or log out.If you wish to complainIf you believe a business has mishandled your personal information, you can file a complaint with the attorney general in your state. California residents can also file a complaint with the California Privacy Protection Agency, and anyone can report unfair or deceptive practices to the Federal Trade Commission.","campaign\u002FRolfs Flyg och Buss\u002Fshutterstock_2503290181_jobnhl","2026-09-08 15:06:41",[41],{"id":42,"label":43,"position":44,"market_id":45,"links":46},15,"Info",0,"en",[47,52,56,59,62,66],{"id":48,"label":49,"link":50,"footer_title_id":42,"position":44,"absoluteLink":51},156,"About Rolfs Tours","\u002Finfo\u002Fabout",false,{"id":53,"label":54,"link":55,"footer_title_id":42,"position":44,"absoluteLink":51},157,"Complaint","\u002Fcomplaint",{"id":57,"label":26,"link":58,"footer_title_id":42,"position":44,"absoluteLink":51},158,"\u002Finfo\u002Fgeneral-information",{"id":60,"label":18,"link":61,"footer_title_id":42,"position":44,"absoluteLink":51},159,"\u002Finfo\u002Fterms",{"id":63,"label":64,"link":65,"footer_title_id":42,"position":44,"absoluteLink":51},160,"My trip","\u002Fmytrip",{"id":67,"label":68,"link":69,"footer_title_id":42,"position":44,"absoluteLink":51},172,"Articles","\u002Finfo",[],["Island",72],{"key":73,"result":74},"FooterContact_iXvQAfzL97vvGiniABnWNWZIxQEo9TjGGgPhyTVik",{"head":75},{"link":76,"style":77},[],[],1791920377068]